Support
Support
Here to help
Guidance and resources for LICHTNOVE products — from product selection and installation to documentation and warranty.
Support Hub
How Can We Help?
Use this page to find product support, installation information, documentation and warranty information — or to contact us with a question.
Product Support
Help with choosing, using and caring for LICHTNOVE products.
Learn moreInstallation Information
General guidance for planning and installing your lighting.
Learn moreTechnical Documentation
Datasheets, manuals and technical documents as they are published.
Learn moreSmart Lighting Support
Help with scenes, schedules and control for smart lighting.
Learn moreWarranty Information
Where warranty information for LICHTNOVE products will be published.
View warrantyFAQs
Answers to common questions.
Read FAQsGeneral Enquiries
Any other question for the LICHTNOVE team.
Contact us
Support Topics
Product Support
Support for selecting the right LICHTNOVE products for your space and for using them once installed.
Detailed product support information will be published here as the product catalogue is released. In the meantime, please send us a support enquiry.
Send a support enquiryInstallation Information
Product-specific installation information will be provided with product documentation as it is published.
Electrical installation should always be carried out by a suitably qualified professional in line with local regulations.
Go to DownloadsTechnical Documentation
Datasheets, installation manuals and technical documents will be available from the Downloads page as they are released.
For technical questions now, please contact us with your product and project details.
Go to DownloadsSmart Lighting Support
Guidance on using LICHTNOVE smart lighting — scenes, schedules and control — will be published here.
For smart lighting questions now, please send us a support enquiry.
Send a support enquiryWarranty Information
Warranty terms for LICHTNOVE products will be published on the Warranty page.
Go to WarrantyFAQs
Frequently Asked Questions
Common questions about LICHTNOVE products and support.
How can I get help choosing the right lighting?
Send us a product enquiry through the Contact page with details of your space and requirements.
Where can I find product documentation?
Product datasheets and installation guides will be published on the Downloads page as the catalogue is released.
Where can I find warranty information?
Warranty terms for LICHTNOVE products will be published on the Warranty page.
Who should install my lighting?
Electrical installation should always be carried out by a suitably qualified professional in line with local regulations.
How do I contact support?
Use the Contact page and choose “Support Enquiry” as the enquiry type.
Contact Support
Need Further Help?
Send us a support enquiry with details of your product and question.